Legal & Platform Rules

craps Terms and Conditions for Philippines Players

These Terms and Conditions govern your use of the craps platform. By registering an account or accessing any part of the platform, you agree to be bound by the rules set out on this page. Please read everything carefully before you start — if you have questions, the FAQ page covers the most common topics in plain Philippine English.

Last updated: 2025. These terms apply to all players accessing craps from the Philippines.

What rules apply when you use the craps platform?

1. Eligibility and Account Registration

To register and use the craps platform, you must be at least 21 years of age and located in the Philippines. By creating an account, you confirm that all information you provide during registration is accurate, complete, and up to date. Each player is permitted to hold only one account — duplicate accounts may be suspended without prior notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify the support team at [email protected] immediately. craps reserves the right to request identity verification documents at any time to confirm eligibility and account ownership. Accounts found to belong to ineligible persons will be closed and any pending balances handled in accordance with applicable rules.

2. Betting and Gaming Rules

All bets placed through the Betting section and all game sessions in the Game Lobby are subject to the specific rules displayed within each market or game title at the time of play. Once a bet is confirmed, it cannot be cancelled or amended unless the platform explicitly provides a cash-out or cancellation option for that market. craps reserves the right to void bets in cases of obvious pricing errors, system faults, or where there is evidence of irregular betting patterns. Winnings are credited to your account balance following the settlement of each event or game round, subject to any applicable verification checks. Players are expected to use the platform in good faith and must not attempt to exploit technical errors, glitches, or unintended pricing for financial gain. Any attempt to manipulate outcomes, use automated betting tools, or engage in collusion with other players may result in account suspension and forfeiture of funds. The platform's decision on the settlement of all bets is final.

3. Deposits, Withdrawals, and Payments

All transactions on the craps platform are processed in Philippine pesos (PHP). Deposits are credited to your account once the payment has been confirmed by the relevant payment provider, and processing times may vary depending on the method used. Withdrawals are processed to the same payment method used for the original deposit wherever possible, and you may be required to complete identity verification before your first withdrawal is approved. craps does not accept payments from third parties — all deposits must come from a payment method registered in your own name. Minimum and maximum transaction limits apply and are displayed at the point of deposit or withdrawal. The platform reserves the right to delay or decline a withdrawal if there are reasonable grounds to conduct additional verification checks. Any fees charged by your payment provider in connection with transactions are your own responsibility.

4. VIP Programme

The craps VIP programme rewards eligible players with tier-based benefits based on their overall activity across both the Betting section and the Game Lobby. Points are accumulated automatically as you place bets and play games, and your tier standing is reviewed on a regular basis in line with the programme rules. Higher tiers unlock benefits including faster withdrawal processing, priority customer support handling, and exclusive member advantages that are communicated to qualifying players directly. Participation in the VIP programme is subject to the platform's eligibility criteria, and craps reserves the right to adjust tier thresholds, benefits, or programme structure at any time with reasonable notice. Points and tier status are non-transferable and have no cash value outside of the benefits they unlock within the programme. Any attempt to artificially inflate point accumulation through irregular activity may result in points being voided and the account being reviewed. Full details of the current tier structure and associated benefits are available on the VIP page.

5. Responsible Gaming

craps is committed to providing a safe and responsible gaming environment for all players in the Philippines. The platform offers tools to help you manage your gaming activity, including the ability to set deposit limits, take cooling-off periods, or request a self-exclusion if you feel your gaming is becoming a concern. These tools are described in detail on the Responsible Gaming page, and we encourage all players to read through that page before they start. Players who are experiencing difficulties related to gambling are encouraged to make use of the available support resources and to contact the support team at [email protected] for assistance. craps reserves the right to impose account restrictions or initiate a responsible gaming review if there are reasonable grounds to believe a player may be at risk. Gaming on the platform is intended for entertainment purposes only, and players should never wager more than they can comfortably afford to lose. If you are under 21 years of age, you must not attempt to register or use the platform under any circumstances.

6. Privacy and Data Use

The personal information you provide when registering and using the craps platform is collected, stored, and processed in accordance with our Privacy Policy. By creating an account, you consent to the collection and use of your data as described in that policy, including for the purposes of account management, identity verification, transaction processing, and regulatory compliance. craps does not sell your personal data to third parties, and access to your information is limited to those who need it to operate and maintain the platform. You have the right to request access to the personal data we hold about you, and any such requests should be directed to [email protected]. Cookies and similar technologies are used on the platform to support functionality and improve the user experience — continued use of the platform constitutes acceptance of this. The Privacy Policy is updated from time to time, and continued use of the platform following any update constitutes acceptance of the revised terms. Players are encouraged to review the Privacy Policy periodically to stay informed of how their data is handled.

7. Prohibited Conduct

Players must use the craps platform only for its intended purpose and in a manner that is lawful, fair, and respectful of other users and the platform itself. The following activities are strictly prohibited: using automated software, bots, or scripts to interact with the platform; attempting to gain unauthorised access to any part of the platform or another player's account; engaging in any form of fraud, money laundering, or other financial crime in connection with your account; providing false or misleading information during registration or verification; and exploiting technical errors or vulnerabilities for financial gain. Any player found to be engaging in prohibited conduct may have their account suspended or permanently closed, and any funds associated with irregular activity may be withheld pending investigation. craps cooperates fully with law enforcement and regulatory authorities in the Philippines and will disclose account information where required by law. Players are also prohibited from using the platform in any way that could damage the reputation or operations of craps or its partners. Violations of these conduct rules are taken seriously and handled on a case-by-case basis.

8. Changes to These Terms

craps reserves the right to update or amend these Terms and Conditions at any time, and any changes will be posted on this page with an updated effective date. Where changes are material, the platform will make reasonable efforts to notify registered players in advance, but it is your responsibility to check this page periodically to stay informed of the current terms. Continued use of the platform after any update to these terms constitutes your acceptance of the revised version. If you do not agree with any changes to the terms, you should stop using the platform and contact [email protected] to discuss your account. These terms are governed by and construed in accordance with applicable laws in the Philippines, and any disputes arising from your use of the platform will be subject to the jurisdiction of the relevant Philippine courts. The most recent version of these terms supersedes all previous versions and applies to all current and future use of the platform. If you have any questions about these terms, the FAQ page is a good starting point before reaching out to the support team.

Have questions about these terms?

The FAQ page covers the most common questions from Filipino players in plain Philippine English. If you need further help, reach out to the support team at [email protected] — or head back to the homepage to explore the platform.